1. About Adept Engineering

Legal Name: Adept Engineering Solutions Private Limited

Registered/Business Address:
585/27, A2A – 2nd Floor,
Pathi Nagar, Salem Road,
Namakkal – 637001,
Tamil Nadu, India

Email: info@adept-engineering.com

Privacy/Data Protection Contact: privacy@adept-engineering.com

Phone: +91 96291 55557

International Phone: +1 281 581 8068

Adept Engineering provides engineering and related professional services to customers and business partners in India, the United States, the United Kingdom and Canada.

2. Personal Data We Collect

Depending on how you interact with our website, we may collect the following personal data:

Contact Us

When you submit a Contact Us enquiry, we may collect:

• Name
• Email address
• Phone number
• Company name
• Information contained in your enquiry or message

Get a Quote

When you request a quotation or contact us regarding our services, we may collect:

• Name
• Email address
• Phone number
• Company name
• Project or service requirements
• Information provided in your enquiry
• Information required to arrange a meeting or discussion

Microsoft Bookings

If you use our Microsoft Bookings service to schedule a meeting, Microsoft may collect and process information necessary to arrange and administer the booking, such as your name, email address, appointment details and other information you provide.

Careers

If you apply for a position through our Careers page, we may collect:

• Name
• Email address
• Phone number
• Company/employment information where provided
• Resume/CV
• Education and professional experience contained in your resume
• Skills and qualifications
• Other information voluntarily submitted as part of your application

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the services and technologies enabled on the website.

This may include:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Approximate usage information
• Date and time of access
• Referring website or source
• Website interaction information

We may use Google Analytics to understand website traffic, visitor behaviour and website performance.

We may also use Google Search Console to understand how our website appears and performs in search engine results.

4. How We Use Personal Data

We may process personal data for purposes including:

• Responding to enquiries
• Providing information about our services
• Preparing and responding to quotation requests
• Communicating with prospective customers
• Scheduling meetings and appointments
• Managing business communications
• Processing employment applications
• Evaluating candidates for employment opportunities
• Communicating with job applicants
• Improving our website and services
• Understanding website usage and performance
• Maintaining website security
• Preventing fraud, misuse or unauthorized activity
• Complying with applicable legal and regulatory obligations
• Establishing, exercising or defending legal rights where necessary

We will process personal data for lawful and specified purposes and in accordance with applicable data protection requirements.

5. Consent

Where consent is required, we will seek consent in an appropriate manner before processing personal data.

For website forms, you may be asked to confirm that you have read the relevant privacy information and consent to the processing of your personal data for the stated purpose.

Consent should be voluntary, informed and capable of being withdrawn, subject to applicable legal requirements.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

6. Use of Third-Party Service Providers

We use certain third-party technology and service providers to operate our website and business processes.

These may include:

Zoho Forms

We use Zoho Forms to collect and manage information submitted through certain website forms.

Information submitted through Contact Us, Get a Quote and Careers forms may therefore be processed through Zoho Forms.

Microsoft Bookings

We use Microsoft Bookings to allow visitors and prospective customers to schedule meetings with us.

Information provided during the booking process may be processed by Microsoft in accordance with Microsoft’s applicable terms and privacy practices.

Google Analytics

We may use Google Analytics to analyse website traffic, usage patterns and website performance.

Google Search Console

We may use Google Search Console to monitor website search performance, indexing and search-related information.

Third-party service providers may process personal data on our behalf where necessary to provide their services to us. We seek to use appropriate providers and take reasonable steps to ensure that personal data is handled appropriately.

7. Sharing of Personal Data

We do not sell your personal data.

We may disclose or provide access to personal data where reasonably necessary to:

• Our authorized employees and personnel
• Service providers supporting our website and business operations
• Zoho Forms
• Microsoft and Microsoft Bookings
• Google services used for analytics and website performance
• Professional advisers
• Legal, regulatory or governmental authorities where required by law
• Other parties where disclosure is necessary to protect our legal rights, security or property

We will seek to limit disclosures to information reasonably necessary for the relevant purpose.

8. International Data Processing

Adept Engineering serves customers and business partners in India, the United States, the United Kingdom and Canada.

Some of our technology and service providers may process or store personal data outside India.

Where personal data is transferred or processed across borders, we will take reasonable steps to comply with applicable data protection requirements and applicable restrictions concerning international transfers.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to enquiries
• Managing prospective customer relationships
• Processing quotation requests
• Managing business records
• Processing recruitment applications
• Complying with legal, accounting or regulatory requirements
• Establishing or defending legal claims

When personal data is no longer required, we will take reasonable steps to delete, anonymize or otherwise dispose of it in accordance with our applicable retention practices.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

10. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, misuse or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should avoid submitting unnecessary confidential or sensitive information through public website forms.

11. Your Privacy Rights

Subject to applicable law and the DPDP Act and Rules, you may have rights relating to your personal data, including rights to:

• Request access to personal data concerning you
• Request correction or updating of inaccurate personal data
• Request erasure of personal data where applicable
• Withdraw consent where processing is based on consent
• Raise a grievance regarding processing of your personal data
• Exercise other rights available to you under applicable data protection law

We may need to verify your identity before processing certain requests.

12. Withdrawal of Consent

Where processing is based on your consent, you may withdraw your consent by contacting:

privacy@adept-engineering.com

Withdrawal of consent does not affect processing that was lawfully carried out before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain services or respond to certain requests where the relevant processing is necessary for that purpose.

13. Grievance Redressal

If you have a concern, question or complaint about how your personal data is handled, please contact us first at:

privacy@adept-engineering.com

We will review and respond to privacy-related concerns in accordance with applicable law and our internal grievance handling procedures.

14. Children’s Personal Data

Our website and services are primarily intended for businesses, professionals, customers, prospective customers and job applicants.

We do not knowingly seek to collect personal data from children through our website except where permitted and handled in accordance with applicable law.

If you believe that a child has provided personal data to us improperly, please contact us at:

privacy@adept-engineering.com

15. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, analytics and performance.

Third-party services such as Google Analytics may also use technologies that collect information about website usage.

We may provide additional information about cookies and similar technologies through our Cookie Policy or applicable cookie notice.

You can also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

16. Links to Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements or privacy practices.

The updated version will be published on this page with a revised effective date.

We encourage visitors to periodically review this Privacy Policy.