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A Customer Success Story From Florida,USA

by Manoj

Why Adept engineering is one of the the best structural steel detailing companies in India for AISC Steel detailing. We provide structural detailing services with Quality and services as one of our Non-Negotiable Cultures and Core value. Here is one of the recent customer success stories we would like to share with you all.

A customer from Florida, USA is a machinery component and equipment manufacturer. best steel structure detailing companies in USA and found us through a Google search. In the initial call itself, they can understand our experience in detailing structural steel for construction.

 

They contacted us with design drawings, and within two hours, we quoted and discussed the schedules. We sent our Detailing Standards and Procedures which were made in line with NISD &AISC guidelines. Also we explained the process of submitting for approval, AAN Comments etc, and releasing for fabrication which they were not aware of. We offer detailing services in SDS2 and Tekla Structures and asked the customer which software they prefer. The customer opted for SDS2 for this project as per his customer’s requirement.

 

We shared our knowledge and experience of structural steel detailing which helped the customer a ton in their steel fabrication process.  Impressed by the way we explained and stood by the process (SOP) and did the best quality work within the timeframe. Moreover,  new to the fabrication field, wanted our drawings and 3D Model NC outputs to be customized to match their existing machinery etc. We have done those without charging any additional cost.

We handheld them until the fabrication got completed. Thus, a machinery component and equipment manufacturer evolved to be a structural steel fabricator. The customer was happy about our work . and they expressed a thank you note along with mentioning as one of the top structural steel detailing company in USA and feedback rating 100/100

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